Privacy Policy
Last updated: March 2026
Welcome to IoTLabs Maker. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you access or use the IoTLabs Maker platform.
1. Information We Collect
When you use IoTLabs Maker, we may collect the following types of information:
1.1. Information You Provide
You may provide information directly to us when registering an account, updating your profile, or using platform features, including:
* Account information: full name, email address, an encrypted password;
* Profile information: avatar, bio, social media links, or personal introduction;
* User content: projects, project descriptions, comments, images, documents, attachments, or other content you upload.
1.2. Automatically Collected Information
When you access or use IoTLabs Maker, the system may automatically collect certain technical and usage data, including:
* Usage data: pages you visit, access times, actions on the platform, and the features you use;
* Device information: browser type, operating system, IP address, browser language, and device information;
* Cookies and similar technologies: used to maintain your login session, remember your preferences, and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
* Providing, operating, and maintaining the IoTLabs Maker service;
* Creating, authenticating, and protecting user accounts;
* Sending notifications related to your account, activity, security, or important service changes;
* Personalizing and improving the user experience;
* Analyzing how users use the platform to develop new features;
* Providing technical support, fixing errors, and responding to user requests;
* Detecting and preventing fraud, abuse, or unauthorized access;
* Complying with legal obligations under applicable regulations.
3. Sharing Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared in the following cases:
* With your consent: for example, when you proactively make your profile public, share a project, or authorize a connection to an external service;
* Per legal requirements: when there is a valid request from a competent government authority, a court, or as required by law;
* To protect rights and safety: when necessary to prevent fraud, address violations, or protect the system, our users, or IoTLabs Maker's legitimate rights;
* With service providers who support our operations: to the extent necessary to provide technical infrastructure, data storage, email delivery, or system analytics, provided these parties meet appropriate confidentiality obligations.
4. Data Security
We apply appropriate technical and organizational measures to protect user data from unauthorized access, loss, misuse, or unintended alteration.
Security measures may include:
* Encrypting passwords with a secure algorithm such as bcrypt;
* Using HTTPS connections to encrypt transmitted data;
* Managing login sessions with expiration;
* Controlling data access by role;
* Monitoring and addressing unusual activity to protect the system.
However, no method of data transmission or storage is completely secure. We will make reasonable efforts to protect your information wherever possible.
5. Your Rights
You have the following rights regarding your personal information:
* Right to access: request to view the personal information we hold about you;
* Right to correction: update or correct profile information that is inaccurate;
* Right to delete your account: request deletion of your account and related data per the platform's process;
* Right to withdraw consent: unsubscribe from notification emails or change preferences related to your personal data;
* Right to respond or complain: contact us if you have questions about how your data is processed.
Some data may continue to be retained for as long as needed to meet legal requirements, resolve disputes, protect system security, or fulfill legitimate operational obligations.
6. Cookies
IoTLabs Maker uses cookies and similar technologies to maintain your login session, remember your preferences, improve performance, and analyze how the platform is used.
You can control or disable cookies through your browser settings. However, disabling cookies may cause some IoTLabs Maker features to work incompletely or incorrectly.
7. Data of Users Under 13
IoTLabs Maker is not intended for users under 13 without appropriate consent or supervision from a parent or legal guardian.
We do not knowingly collect personal information from users under 13. If we discover that such data has been provided to the platform, we may take appropriate steps to delete it or restrict its processing.
8. Data Retention
We retain your personal information for as long as necessary to provide the service, maintain your account, fulfill the purposes described in this policy, or comply with legal requirements.
When data is no longer needed, we may delete it, anonymize it, or archive it in a manner consistent with the system's security procedures.
9. Changes to This Policy
We may update this Privacy Policy over time to reflect changes to our services, technology, operating procedures, or legal requirements.
When there is a material change, we may notify you via email, a notice on the platform, or another suitable method. Your continued use of IoTLabs Maker after the policy is updated constitutes your agreement to the new version.
10. Contact
If you have any questions, requests, or feedback regarding this Privacy Policy, please contact us:
Email: support@iotspark.io